Returns & Exchanges Policy

We hope you’re happy with your purchase, but if not, we offer a 14-day return window from the date your item is delivered.

Return Eligibility:

  • Items must be unused, unwashed, and in their original condition and packaging.

  • Any item showing signs of wear or damage will not be accepted.

  • Return requests must be sent to support@loravyastore.com with your order number and reason for return.

  • Once approved, we’ll provide the return address.

Important:

  • The customer is responsible for the return shipping costs.

  • We do not provide prepaid return labels.

  • We do not accept returns on items marked as "Final Sale", discounted bundles or promotional campaigns.

Exchanges:
If you would like to exchange an item, please follow the return process and then place a new order for the desired item.

Refunds:
Once your returned item is received and inspected, we will notify you. If approved, a refund will be processed to your original payment method within 5 to 7 business days. Shipping costs are non-refundable.